IT Consultancy & Support

We provide onsite and remote IT support and maintenance for SMBs upto 250 users.

SME – Pay As You Go

Our Pay-as you-go option suits any type of client with 1-10 users.New and existing clients have full access to our staff members – onsite, over the phone and remotely.This option is billed on the detailed timesheet basis.

SME – Xen Support

Ideal for 5-100 users – fully committed outsourced IT department.Direct access to our experienced engineers dealing with all IT areas including server, desktop/laptop, network, VPN, database, website, backup, phone system and more.This service is provided only to our registered clients onsite, over the phone and remotely with the instant response.This option is billed either monthly or on the project basis with accordance to the tailored agreement.

IT Services

Audit & Consultancy

Xen solutions approaches each infrastructure audit from both the technical and the end user angle in order to assess its strengths and weaknesses. Such approach together with our experience of managing many other differently configured IT environments mean that we can quickly identify opportunities for future improvements

Server & VM Support

Setup and maintenance of Windows Server 2003,2008R2/2012R2/2016/2019 Setup and Management of your existing or new virtualised VM Infrastructure through VMware Esxi and Microsoft Hyper-V and reduce costs.

VPN and Secure Remote Access

Deployment and maintenance of Cisco systems from Cisco ASA 5500x next gen firepower Series Firewalls, Cisco IOS 800, 1900, 2900 series, Small Business routers and switches setup. Enterprise grade WiFi deployment Cisco WLC 2500/3500 and Aironet APs deployment. -Cloud managed next gen networking with Cisco Meraki, Fortigate FortiOS, pfsense, Ubiquiti Configuration

Desktop/Laptop/User Support

Xen Solutions offers a full end user support services. We can resolve any arising or ongoing issues for most of hardware and software vendors. We provide support for all Windows and Mac operating systems. This also includes any peripheral devices such as printers, scanners, mobile phones and IP phones.

Cloud Migration & Office 365

Migration to Office 365 / Azure and Google Apps to reduce costs and better ROI

Backup & Monitoring

We provide and manage onsite & remote backup solutions for disaster recovery management. We also Provide Centralised monitoring solutions and updates management via Solarwinds, PRTG & other remote monitoring tools.

Key Benefits

24×7 support and customer service.

IT professionals are SC Cleared and are trained in handling data in accordance with GDPR and UK DPA regulations.

Provides setup of IT infrastructure from start to finish and maintenance on a minimal budget.

We follow ITSM best practice guidelines and SLA for effective management of incidents with an integrated ticketing system with reporting.